A phone edit hasn’t reached my Mac
- Check the Mac app is open, you’re signed in with the same account, and you’re online.
- A file you’re typing in waits for you to pause. Save or close it and the merge goes ahead. A merge that stalls times out after 60 seconds, and the phone shows why.
- Open the file once on the Mac so Writing Desk records where it lives.
My book says Read only on the phone
Update Writing Desk on your Mac to the latest version, then switch sync off and on again for the book.
The phone is empty
Sync a book or document from your Mac, or download the Mac app if you haven’t used it yet. Notes work without a Mac.
I’ve hit my limit
You see a plain message saying the limit is reached. Remove a document from your phone to free a slot, or swap the book on your phone. Anything already synced keeps working.
I deleted a document on my phone and still lose a slot
Deleting on the phone hides the document there. Open the file on your Mac, click the cloud icon and choose Remove from my phone.
I moved or renamed a file on my Mac
Writing Desk treats it as a new document. Switch sync on for the file in its new location and remove the old one.
Two copies of one note
If you edit the same note on both devices at once, Writing Desk keeps one copy marked as a conflicted copy. Keep the version you want and delete the other.
Word formatting changed
Complex formatting may not survive a phone edit. Choose Edit a copy, or restore the backup copy Writing Desk saved when you switched sync on.
Undo for a merge is gone
Undo lasts for the current session.