How can we help?
Search the help centre, or browse by topic below.
Getting Started
What Writing Desk is, what you can write in it, and finding your way around.
12 questionsiPhone & iPad App
Getting the app, syncing books and documents, notes, and how phone edits come back to your Mac.
13 questionsProjects & Documents
Projects, Writing Desk documents and documents: setting them up, organising them, and where they live on your Mac.
19 questionsWriting & Editing
The editor, formatting, shortcuts, Word and markdown files, autosave and version history.
18 questionsStory Plotter
Planning and structuring your story across Doc, Board, and Timeline views.
7 questionsExport & The Formatter
Exporting your manuscript and typesetting it into a finished book with the Formatter.
12 questionsEditorial AI Suite
Proofreader, Editorial Review for fiction and non-fiction, Prose Analysis, Manuscript Review and the AI Editor chat.
16 questionsWriting Tracker
Tracking your sessions, pace, and progress toward your goals.
3 questionsAccount
Creating, managing, and deleting your Writing Desk account.
5 questionsPricing, Credits & Billing
Plans, credits, top-ups, and managing your subscription.
13 questionsPrivacy & AI
How Writing Desk's AI works, and what does (and doesn't) leave your machine.
7 questionsTechnical & Troubleshooting
File types, updates, offline use and getting help.
7 questionsCan't find what you need?
Send us a message and we'll help you out directly.